Privacy Policy

Contact details 

To contact us about the data we hold about you, please email us at gdpr@towardsanewserenity.com.

The FOLLOWING personal information IS collectED to provide HYPNOTHERAPY services

We currently collect and process the following information to provide hypnotherapy services. Our insurer requires that we retain this data for seven years from the date of the last session. All data is encrypted and backed up in accordance with industry-standard security protocols. None of your data will be shared without a court order, unless the therapist deems it necessary to protect your safety or the safety of others.

The following data is collected:

Name and email address.

Telephone number.

Contact details for your registered medical practitioner’s practice.

Brief medical and family history.

Clinical notes of therapy sessions.

You may request a copy of your data using the contact information above. You have data protection rights under the GDPR and may contact the ICO if you have a complaint.

The Following Information is Collected to Allow the Website to Function

Squarespace hosts this website.

Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited before coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website and to protect and improve its platform and services.

Squarespace analyses the data in a de-personalised form. This website collects personal data to power Squarespace’s site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to gain insights into site traffic and activity.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts.

To correctly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking.

We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

When you purchase on our website, we use Stripe as our payment solution, which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Cookies

Our website uses cookies to provide website functionality. The cookies used are described in detail at https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses.

Last review/update of this policy: 2025-09-29

Next review of this policy: 2026-03-29